Lucent Works LLC is a solo-operated practice that designs and operates AI-assisted automation and workflow services for trade-service contractors. Lead response, scheduling, customer follow-up, and the day-to-day operational workflows that connect to the tools you already use. We scope every engagement to your business, set it up, and run it with you. It is hands-on services, not a self-serve product.
We start by understanding your business, then build and run automations around it. Here is what working together looks like.
A free 60-minute call with Aaron directly. No pitch, no demo. We map where your business is today, where you want to take it, and where automation would actually help. You leave with a clearer picture of your operation, whether or not we work together. No commitment.
If it is a fit, we lay out which automations would help most, in what order, and how they would connect to the systems you already run. You see the plan and what it involves before any work begins.
We configure each automation for your business, connect it to your existing tools, and set your business rules with you in a short working call. We handle the technical side. You keep running your business.
We run and maintain what we build, check in regularly, and refine it as your business changes. You always have one person who knows your operation and answers directly.
Twenty-plus years as a Project Manager in Operations and Maintenance. I have managed large crews, tracked performance on complex jobs, and spent enough late nights figuring out why things were not working the way they should. I have been the person everyone calls when something breaks, on the job, in the office, and at 7pm when the callback comes in.
I am not a developer who studied the trades from a distance. I lived the grind. When I figured out what AI could actually do for operations, I did not just read about it. I built it, broke it, fixed it, and worked out what holds up for businesses run by real people with real crews.
What matters most: you are not dealing with a call center. There is no ticket system and no support queue. You call me. I pick up. If something needs to change, we change it. If you want a feature added, tell me.
Start with a conversation.
The best place to begin is a short call. No commitment, just a clear picture of where your business is and whether automation can help. Aaron answers directly.